Refund policy
At Busy Little Muslim, we take pride in providing high-quality products. Due to the nature of our items, we do not accept returns or issue refunds once an order has been placed.
While we maintain a strict no returns, no refunds policy, we fully comply with UK consumer protection laws. Under the Consumer Rights Act 2015, you are entitled to a refund or replacement if the product:
- Arrives faulty or damaged
- Is not as described
- Is not fit for purpose
If you believe your item meets one of these conditions, please contact us within 14 days of receiving your order at hello@busylittlemuslim.com with your order details and supporting evidence (e.g., photos of the issue).
Cancellations
Orders cannot be cancelled once they have been processed or shipped. However, if you need to make changes, please reach out as soon as possible, and we will do our best to assist.
We appreciate your understanding and support. If you have any questions, feel free to contact us at hello@busylittlemuslim.com